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Other Terms & Conditions

This website is owned and operated by chiefandmischief LLC.
We are registered in the USA under the company name chiefandmischief LLC and our registered office and trading address is at 214 76th Street, North Bergen, NJ 07047.  

Online orders

All orders are processed in USD.  Any orders placed using an account of another currency will be charged at the current exchange rate as converted by your bank, along with your bank’s exchange fees/commissions which are in accordance with the policies outlined by your bank. If you are not sure what you will be charged in your local currency, please contact your bank for more details before ordering.

Order acceptance and the completion of the contract between you and chief&mischief will take place on the dispatch of the products ordered by you, unless we have notified you that we do not accept your order or you have cancelled it.
Non-acceptance of an order may be a result of one of the following:

– The product you ordered being unavailable from stock
– Our inability to obtain authorization for your payment
– The identification of a pricing or product description error
– You not meeting the eligibility to order criteria set out in the Terms & Conditions

If there are any problems with your order, you will be contacted by a member of our team.

Please take care to enter your delivery address correctly as we cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided to us.

We reserve the right to reject any offer to purchase by you at any time. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure but, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.

Online Sample Sale

We state clearly the conditions of our sample sale at the time of purchase. Customers are advised that we are offering these items at a discount because they have slight imperfections or because they are production samples. For this reason, all items listed here on this page are final – that means absolutely no returns or exchanges. As no returns are accepted, please be sure to read the descriptions carefully and ask any questions you might have before purchasing!
By shopping our online sample sale, you are agreeing to these terms.


If you wish to cancel an order, you may do so by contacting us immediately. If the order has already been dispatched at the time of your cancellation request, we ask that you return the goods to us once they have been delivered, at your own cost using a traceable method at your own discretion. We cannot be responsible for any items sent back to us that do not arrive.

Description of Products

Each product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Please note that many of our products are handcrafted so sometimes they can vary in appearance. This is the nature of handcrafted items and we feel this adds to their character and is not to be considered a defect. Although we aim to keep the Website as up to date as possible, the information, including Product Descriptions, appearing on this Website at a particular time may not always reflect the position at the exact moment you place an order.

Pricing and Payment

All applicable goods are subject to New Jersey State Sales Tax at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus any applicable tax and shipping & handling charges.

You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorize payment to us, we will not be liable for any delay or non-delivery. We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club card payments via Stripe, or payment via Paypal or Venmo.  All methods are safe and easy to use.

We do our best to ensure that all prices on our website are up to date and current at all times. However, despite our best efforts, some may be incorrect. Please be assured however that as part of our order checking and dispatch processes we do verify our prices. In the event that the price is lower than our stated price, we charge the lower amount and still send you the product. In the event that the current price is higher than our stated price, we will contact you to discuss this. We do however reserve the right to withdraw the product from sale at the incorrect price and cancel your order.

Please note that the above terms and conditions apply to orders placed on only.